Shipping Policy

Thank you for choosing Aeris.

We're committed to delivering your order as quickly and carefully as possible.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you'll receive a shipping confirmation email with tracking information.

Shipping Time

Due to high demand, please allow approximately 2–3 weeks for delivery.

We're working hard to fulfill every order as quickly as possible while maintaining the quality and care our customers expect.

Order Tracking

Once your order has shipped, you'll receive a tracking number via email so you can follow your package throughout its journey.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. Aeris is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

While we work with trusted shipping partners, occasional delays may occur due to customs, weather, or carrier-related issues that are outside of our control. If your order appears delayed, please contact our support team and we'll be happy to assist.

Questions?

If you have any questions regarding your order, please contact us at:

support@comfortaeris.com

We're always happy to help.